# Login

To log into the system, you need to have a previously registered account.

Login

# Logging in Process

To log into your account, please follow these steps:

  • Open the Event Booking Customer Site - navigate to the login page of the application.

  • Enter Your Credentials:

    • Email - type in your registered email address.
    • Password - type in your password.
  • Submit Your Login Information - click the 'Login' button to access your account.

If you have forgotten your password, click the 'Forgotten password?' link and follow the instructions to reset it.

# Handling Login Errors

If your login does not work, follow these steps to resolve the issue:

  • Double-check Your Credentials:

    • Ensure that your email and password are entered correctly.
    • Typing them manually can help avoid issues caused by invisible characters when copying and pasting.
  • Common Login Issues:

    • Empty email field - make sure you have entered your email address.
    • Empty password field - make sure you have entered your password.
    • Invalid login details - double-check your email and password, then try again.
    • Account deactivated - if your account has been deactivated, please contact support for further assistance.

If you continue to experience issues, please contact support for help.