Email Configuration

If you have not configured general payment-related emails on the Configuration page, or if you prefer to personalize email communication for specific events, you can set up automatically generated emails on the Set Up Menu > Email Configuration page.

To configure email settings for a specific event group, click on the desired event group and then click the Modify button. On the Modify Email Configuration screen you can manage all the necessary details for automated email confirmations and reminders for the selected Event group.

You can provide information for the following fields on the Modify Email Configuration screen:

• Email Header - enter details for the Email From name, Email From, and up to three Order CCemail addresses.

• Additional Attachments - this section allows you to manage uploaded documents, such as Terms and Conditions and Event Menus linking them to payment stages such as Order Confirmation, Pay Confirmation, or Payment Reminder.

TIP

To upload event menus, please go to the Events page, select the desired event, and click the Modify button. On the Modify Event screen you can upload up to three Event Menus.

• Email Content - customize the content of confirmation and reminder emails:

  • Order Confirmation Text - set the content for the order confirmation email sent to customers.
  • Payment Confirmation Text - define the content for the payment confirmation email.
  • Payment Reminders #1-4 Texts - specify the content for up to four payment reminder emails.

• Email Signatory - provide information for the email signatory.

After configuring the email content, press the OK button to save your changes.